ParagonVoIP Support

FAQ 16

• Broadband Routers
• Star Codes and Features
• Reserved Number Space
• Voicemail Information
• Sending Voicemail Alerts by SMS

View all 16

Getting Started 8

• Accessing your Admin Web Portal
• Understanding the Admin Portal Interface
• Setting up and Maintaining Users
• Configuring Answering Rules
• Configuring Voicemail

View all 8

How To Articles 26

• Restore Factory Default to SIP Phones
• Configure a Softphone (eg. Zoiper, 3CX, or Counterpath)
• Conference Bridges
• DISA (Direct Inward System Access)
• Call Parking for Polycom

View all 26

FAQ 2

• Contact Center Monitoring and Reports
• Call Queue MOH

Getting Started 1

• Configure Call Queues (ACD)

How To Articles 3

• Agent Annoucements
• Audio Monitoring (Listen, Whisper, and Barge)
• Forward Queued Calls to Voicemail

ParagonVoIP Fax Solutions 5

• Faxing with ParagonVoIP
• SIP ATA
• Instant Fax ATA
• Instant Fax Portal
• Email to Fax

Meeting Manger 5

• How to Use the Meeting Manager Software
• Preparing Meeting Invite
• End-User License Agreement (EULA)
• Converting Recorded Sessions to MP4
• Using MeetingManager without a SIP Phone or DID

Andriod 9

• Getting to know your RearchUC for Andriod
• Andriod Login
• Andriod Device Contacts
• Andriod Keypad View
• Andriod SMS

View all 9

iPhone 0

Desktop 1

• Using Webrtc

Integrations 1

• ReachUC for Outlook

MISC 3

• Troubleshooting ReachUC (Reporting a Problem)
• New ReachUC Mobile PBX User Guide
• ReachUC Emergency 911 Calls

Admin Guides 1

• Hosted PBX Admin Guide

Yealink User Guides 14

• Yealink T40G User Guide
• Yealink T42S User Guide
• Yealink T46S User Guide
• Yealink T48S User Guide
• Yealink W52P Dect IP Phone User Guide

View all 14

Polycom User Guides 2

• Polycom VVX Business Media Phones
• Polycom VVX 300, 310 User Guide

Phone Hardware & Other Hardware 0

Network Hardware 2

• Ports that possibly need opened in Firewall
• What is SIP ALG and should it be on or off?

Downloads 4

• Admin Guide
• Getting Started Guide
• Installation Guide
• Security Guide

Installation Articles 14

• Hardware S412 Overview
• Hardware S20 Overview
• Hardware S50 Overview
• Hardware S100 Overview
• Hardware S300 Overview

View all 14

System Setup 13

• Set Date and Time
• Change the System Prompt
• Change Extension Range
• Bulk Create Extensions
• Set up Your Phone

View all 13

Extension articles 18

• Extension Overview
• Extension Creation Overview
• Create a SIP Extension
• Create an IAX Extension
• Create an FXS Extension

View all 18

Voicemail 5

• Enable/Disable Voicemail Function
• Change Voicemail PIN/Password
• Configure Voicemail to Email
• Check Voicemail Messages
• Change Voicemail Greetings