How To Articles
If a phone is being migrated from another system or is not behaving as expected, it is a good idea to restore it to the factory default state before provisi...
Sun, Dec 10, 2017 at 11:49 PM
Add Softphone to User in Portal To configure a softphone, browse to the 'Edit Phones' page for the user. Click the "Add Phone...
Tue, Dec 26, 2017 at 5:27 PM
You may create Dedicated and Owned conference bridges for use in any domain. Note that the system distinguishes between dedicated (also referred to as '...
Sat, Mar 14, 2020 at 1:14 PM
Concept The DISA, Direct Inward System Access, application requires a user to enter an extension number and password/PIN before placing a call. It i...
Thu, Dec 21, 2017 at 10:18 PM
Concept Call Parking is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone se...
Thu, Dec 21, 2017 at 10:30 PM
Concept Single Button Call Parking is a feature that allows a person to put a call on hold at one telephone set and con...
Sun, May 6, 2018 at 1:39 AM
You can configure the devices that are on the same LAN to send a receive paging sessions using device overrides. This feature re...
Sat, May 5, 2018 at 11:25 PM
Concept When a parked caller is left in the parking orbit for a specified amount of time, it is possible for the system to return the caller (Ringback) to ...
Thu, Nov 7, 2019 at 1:05 PM
Account Codes are used for tracking (billing) purposes. The system will ask the caller to enter the account code (or a client account number) after a number...
Sun, Dec 24, 2017 at 12:49 AM
In case you do not have a SIP Device that is supported by the provisioning server, you will have to manually provision any SIP compatible device or softphon...
Sun, Dec 24, 2017 at 1:00 AM