Getting Started

Accessing your Admin Web Portal
Logging into the Web Portal To log into the web portal:     1.    Launch a web browser i.e. Chrome.     2.    Your web portal can be reached by either...
Fri, Jun 28, 2019 at 12:02 AM
Understanding the Admin Portal Interface
Menu Bars The top of the admin portal interface contains a menu bar with icons for navigating through your portal. (see Table 1-1). When you click an icon,...
Fri, Dec 8, 2017 at 10:15 PM
Setting up and Maintaining Users
Users are the extensions on your system. This article describes how to add, edit, and import users to the system. System users are users associated with que...
Fri, Dec 22, 2017 at 6:02 PM
Configuring Answering Rules
Configuring User Answering Rules Answering rules define how calls to this extension are handled. To configure answering rules for the selected user: Fr...
Sun, Apr 14, 2019 at 10:40 PM
Configuring Voicemail
Configuring Voicemail To configure voice mail for the selected user: From the Users page, click the Voicemail tab. A page similar to the following appe...
Fri, Mar 16, 2018 at 7:46 PM
Configuring Phones
Configure the User’s SIP Phone When a User is created, the system will automatically create a SIP device that matches the extension number you specified wh...
Sat, Jan 6, 2018 at 11:00 PM
Add Provisioning Server URL onto a SIP Device
SIP devices can be provisioned remotely using the ParagonVoIP Provisioning Server. Once the device is created and assigned to a User in the PBX portal, a pr...
Sat, Jan 6, 2018 at 11:02 PM
New User Login Setup
Setting up your login Credentials When you first join, you will receive a Welcome email. The Welcome email will walk you through the entire credential s...
Wed, Feb 5, 2020 at 11:59 AM