Contact Center Monitoring and Reports
Overview          The ParagonVoIP Contact Center solution provides the monitoring tools and reporting capabilities needed to manage a typical contact cent...
Mon, Dec 11, 2017 at 12:28 AM
Call Queue MOH
Music on hold (MOH) for call queues can now be managed directly from the call queue configuration page, by way of a pop up box. Chaining Queues It is somet...
Sat, Jan 6, 2018 at 1:31 PM