Extension users can dial voicemail feature code (default *2) on their phones to access their voicemails. To enhance the extension security, you can change the voicemail PIN on PBX web interface.

  1. Go to Settings > PBX > Extensions.
  2. Search and find the desired extension, click .
  3. Click the Presence tab.
  4. In the Voicemail Access PIN field, enter a numeric PIN/password.
  5. Click Save and Apply.