FAQ
Broadband Routers In an effort to help our customers ensure their network devices will provide the best service possible we are posting our findings on sev...
Fri, Dec 22, 2017 at 5:11 PM
Many features in the Hosted PBX and Contact Center platform are controlled by dialing the star key in conjunction with a 2 or 3 digit code. The default star...
Fri, Nov 22, 2019 at 7:54 AM
The following numbers should not be assigned within your system because they are reserved for system functions. 411 Information 611 Customer Service 911...
Wed, Dec 26, 2018 at 11:58 PM
Accessing Voicemail The default voicemail numbers are: 5000 Internally from any extension on the PBX (User will be prompted for their extension number...
Thu, Nov 7, 2019 at 1:49 PM
It is possible to send voicemail alerts to a user's mobile phone by SMS using the mobile carriers email gateway. Emails sent to a mobile phone via the m...
Sat, Dec 9, 2017 at 11:37 PM
If you are logged into a conference bridge as a leader, you can utilize various star code conference actions shown below. Star CodeApplicationApplication...
Thu, Jan 2, 2020 at 8:46 PM
This guide will demonstrate how to prioritize VoIP packets on a Sonicwall router for ParagonVoIP. It is based on an 10x10 Internet connection with 10 concur...
Sun, Dec 24, 2017 at 12:38 AM
Once an Auto Attendant is created, it is possible to update the Menu Greeting by dialing an access code from any registered device. This is useful when the ...
Thu, Nov 7, 2019 at 1:03 PM
These are terms, acronyms, definitions and more in-depth analysis of some of the terms relating to Voice Over IP. Analog audio signals - Analog audio si...
Mon, Mar 5, 2018 at 8:21 PM
The following information is simply an example of an extension numbering schema. The advantages of adopting a schema for your company will help when you su...
Thu, Dec 6, 2018 at 12:10 PM