How To Articles

Music on Hold
Applications: Music on Hold for regular callers Music on Hold for Call Queues Music on Hold for a specific extension Music on Hold for Callers Parago...
Thu, Sep 27, 2018 at 12:48 PM
Username / Password Recovery
Existing User Credentials Recovery If a user has forgotten their Login Name or Password, they now have the option to recover their credentials via the log...
Fri, Jun 28, 2019 at 12:10 AM
How to Setup Alexa Skill
INFO: The Alexa Web Centrex Skill will allow a paragonVoIP PBX User to call saved contacts and 10-digit US phone numbers through the office phone system. ...
Sun, Jan 6, 2019 at 9:04 PM
How Do I Configure and Use Shared Contacts?
Concept Shared contacts enables scopes of Office Manager and higher to add and edit a group of contacts that will be viewable to all users within a domain....
Thu, Nov 7, 2019 at 12:27 PM
Attendant Console
The Attendant Console is a powerful feature connecting your PBX to a Web UI; allowing you to manage Presence, Transfers, Parking, and Queues. Not Enabled B...
Thu, Nov 7, 2019 at 1:59 PM
Text to Speech
TTS (Text-to-Speech) Overview TTS (Text-to-Speech) is a feature that allows a user to type a message and have the message audibly spoken to recipients. TTS...
Thu, Jul 1, 2021 at 3:55 PM