Extension users can dial the Call Forwarding feature codes on their phones to activate or deactivate Call Forwarding function.

Below are the default call forwarding feature codes and the description of how to use the feature codes.

CodeActionExample
*71Activate call forwarding ALWAYS
  • Dial *71 to forward all calls to voicemail.
  • Dial *716000 to forward all calls to extension 6000.
*071Deactivate call forwarding ALWAYS
  • Dial *071 to deactivate call forwarding ALWAYS.
*72Activate call forwarding WHEN BUSY
  • Dial *72 to forward calls (when the user is busy) to voicemail.
  • Dial *726000 to forward calls (when the user is busy) to extension 6000.
*072Deactivate call forwarding WHEN BUSY
  • Dial *072 to deactivate call forwarding WHEN BUSY.
*73Activate call forwarding NO ANSWER
  • Dial *73 to forward calls (when the user doesn't answer) to voicemail.
  • Dial *736000 to forward calls ((when the user doesn't answer) to extension 6000.
*073Deactivate call forwarding NO ANSWER
  • Dial *073 to deactivate call forwarding NO ANSWER.