ReachUC Mobility App - Comparison

Reach UC Entitlements

  • Standard - This is the free, basic version of RUC that will be available at no additional charge to all ParagonVoIP user seats. It is meant to be a better alternative to generic mobile SIP clients, such as Bria or Zoiper. Standard version does not include Web/Desktop App, Outbound SMS, and does not include UCaaS features such as Presence Panel / Company Directory. (See table below for more details)
  • Plus - This is the premium version of RUC with all UCaaS features. ParagonVoIP will charge for each end-user seat that is assigned this version.  
  • Preview - This version is meant to be used for demonstration purposes only. It has the same features as the Plus version with the following limitations: users will be shown a ‘preview’ mode pop-up dialog box; calls will be limited to 2 minutes, and; SMS messages will be limited to 30 characters.

The table below details all of the differences between the Standard, Plus and Preview versions.

Description

Standard

Preview

Plus

Cost

Free

Free

Per MSA

Preview Pop Up

None

Users see “You are previewing a premium feature” when viewing the presence panel.  

None

Limits

None

 Calls are limited to 2 Minutes and outbound SMS messages will be limited to 30 characters.

None 

SIP Calling

Y 

Y 

Y 

Call Transfer

Y 

Y 

Y 

Call Recording (on device)

Y 

Y 

Y 

Voicemail Notification

Y 

Y 

Y 

Manage Contacts

Y 

Y 

Y 

Call History

Y 

Y 

Y 

Inbound SMS

Y  (requires SMS DID)

Y  (requires SMS DID)

Y  (requires SMS DID)

Outbound SMS

N

500 messages Included

(SMS messages limited to 30 characters - requires SMS DID)

500 messages Included (requires SMS DID) 

Internal Messages

Y 

Y 

Y 

Mobile Apps (Android/iOS)

Y 

Y 

Y 

Desktop Apps

(Mac & Windows)

N

Y 

Y 

Push Notifications

Y

Y 

Y 

Transcoding (iLBC)

N

Y   

Y 

Custom Title

N 

Y  

Y 

Presence Panel / Company Directory

N

Y   

Y 

Video Calling

N

Y 

Y 

Call Through (GSM)

N

Y 

Y 

Callback  (to GSM)

N

Y 

Y 

Set PBX Answering Rules

N

Y 

Y 

Secure Calls (SRTP)

N

Y

Y 

Fax (sending only)

N

Y 

Y